CHALLENGE
The Health Resources and Services Administration (HRSA) plays a crucial role as an agency within the Department of Health and Human ...
Customer Experience
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Background:
The Health Resources and Services Administration (HRSA) is dedicated to providing equitable healthcare access to underserved ...
Introduction: Why CX-driven AI Matters
The fusion of customer experience (CX) and artificial intelligence (AI) is transforming public health ...
CHALLENGE
The Food and Drug Administration (FDA) is charged with making sure food, drugs, medical devices, cosmetics, and other products are ...
How REI took a confusing and cumbersome process of applying for SBIR funding and made it easier and faster for small businesses to commercialize ...
Congratulations on the launch of your agency’s newest application! After months, or perhaps years, of inquisitive research, thoughtful planning, ...