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Delivery Excellence

Mission-Driven, Customer Centric Excellence in Service Delivery

REI’s mission-driven service delivery goes beyond conventional project management practices to focus on the entire lifecycle of client needs. 

Fact Sheet

Customer Benefits

REI Systems adapts and evolves alongside our customers. By doing so, we ensure that our services are delivered on time, within budget, and with the highest quality. 

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Cost Efficiency

Leveraging innovation and automation, we deliver exceptional results while optimizing costs.

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Transparent Engagement

We build trust through clear communication and swift action to resolve challenges, ensuring projects stay on track.

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Mission Impact

We define success by delivering measurable value that drives progress and supports the mission.

Reliable Delivery

Reliable Delivery

Our mission-driven approach ensures projects are executed as planned, with flexibility to adapt to changing needs.

High Quality Services

High-Quality Services

Leveraging our technical expertise and adhering to best practices, we consistently deliver results that meet or exceed expectations.

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On-Time Performance

Proven process and proactive risk management keep projects on schedule, every time.

Customer Testimonial

“I couldn’t think of any way REI could improve service to us.

The expertise provided to our team from REI has been a dream come true. There is extreme professionalism and passion amongst the members that support the AILS project.”

 

Health Scientist, FDA

Customer Testimonial

“The REI team certainly established for me the standard by which contractors should be measured.

REI has always been, and I’m sure will always be, a group of people who strive for excellence and achieve it.”

Project Officer, HHS/HRSA

Customer Testimonial

“REI Systems has been imaginative, responsive, flexible, and effective

supporting GSA and a range of government-wide initiatives. They have performed this way consistently on a sustained basis with results that position our reputation as leading-edge agency.”

Project Manager, GSA 

The REI Difference

98% of IT programs are delivered on-time or ahead of schedule and on budget. 96% customer retention. evidence of our remarkable success in meeting/exceeding customer expectations. 94% of customers surveyed are either satisfied or very satisfied. 2x contract of the year 2023 & 2021.

REI Delivers Reliability, Effectiveness, and Innovation to Customers

REI’s distinct advantage lies in tailoring our approach to our customers’ missions. We focus on delivering solutions that advance their goals and create exceptional user experiences. Our responsive approach ensures customers feel supported and confident in achieving their goals, even when challenges arise.

Adaptive Risk Management
We use real-time data, analytics, and insights to manage risks, adapt quickly, and turn challenges into opportunities, keeping customers on track.
Next-Gen Innovation
Where innovation meets implementation. We enhance efficiency, automate and streamline workflows, and deliver maximum value while controlling costs.
Excellence-Driven Assurance
Excellence is central to everything we do. Using innovative assessments and proactive feedback, we ensure our services consistently surpass expectations.
The REI Way
We use proven methods like PMI-PMBOK, ISO, ITIL 4, and CMMI to ensure reliable results, continuous improvement, and creative problem-solving.

The REI Way

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